Lost a pet?

What to do in the first hour

Take a breath. Most missing pets come home, and the first hour is when calm, specific steps make the biggest difference.

Make a poster and finder page, free

Two minutes: confirm your email, add your pet and where they were last seen, download the poster. A finder scans the QR and messages you without seeing your number.

Step by step

The first hour, step by step

  1. Step 1

    Search close to home first, calmly

    Most cats are found within a few houses of home and most dogs within a mile. Walk the last-seen area calling in a normal voice, and take something that smells of home. Check sheds, garages and under cars; ask neighbours to check theirs.

  2. Step 2

    Tell the people who see the most

    Ring the nearest vets and the council dog warden with a description. Ask delivery drivers, postal workers and dog walkers on your street; they cover more ground than anyone.

  3. Step 3

    Post in local lost-and-found groups with a clear photo

    One good photo, the area, the date and a way to reach you. A finder page link lets people message you without you posting your phone number publicly.

  4. Step 4

    Check your microchip record

    A finder's first stop is a vet or rescue scanning the chip. If the phone number on the microchip database is old, the chip cannot bring them home. Update it now.

  5. Step 5

    Put posters where feet slow down

    Bus stops, shop doors, park gates, vet notice boards. A poster with a QR code lets someone act on the spot instead of trying to remember a number.

Pawlio ID is free to use today, and your poster and finder page stay in your account if you ever need them again.

This platform helps you organise your pet's records. It does not replace your legal responsibility to keep your pet's microchip details updated with the official microchip database.